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Monthly Archives: May 2023

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Customer Support

Written on May 9, 2023 at 8:19 am, by

Responsibilities & Duties Assist clients worldwide through a live chat support Answer e-mails, assist with the opening of client accounts, amend existing accounts, maintain client records and liaise with appropriate departments Demonstrate impeccable telephone etiquette and management Handle back office queries Support clients with technical and troubleshooting issues Report to the management Deal with complaintsContinue Reading

Compliance Monitoring Analyst

Written on May 9, 2023 at 8:13 am, by

Responsibilities & Duties Responding to compliance enquiries Performing regular monitoring to ensure that standards are adhered Maintaining and reviewing policies and procedures to ensure compliance with the CySec and FSA rules and regulations Monitoring and reporting on employees’ adherence to client policies and procedures, including by carrying out periodic compliance audits Reviewing new regulations applicableContinue Reading

Senior Pricing and Risk Developer

Written on May 9, 2023 at 7:58 am, by

Responsibilities & Duties Design and develop pricing and risk components for multiple asset classes, including forex, indices, commodities, shares and other derivatives Partner with other key groups: business operations, product development and the other IT teams. And ensure products are implemented efficiently and meet the demands both internally and externally and addressing any issues thatContinue Reading

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